Set Up Your Account

After a knowledge base administrator has initiated your account, you will receive an email from KnowledgeOwl, our knowledge base content management system (CMS). From there, you will have to complete the account setup process.  

  1. Open the email account invitation from KnowledgeOwl.
  2. Click the link or navigate to http://app.knowledgeowl.com/login.
    KnowledgeOwl Email
     
  3. Type your university email address in the Email field.
  4. Type (or copy and paste) the temporary password specified in the KnowlegeOwl email in the Password field.
  5. Click Login.
    Click login
     
  6. Type your desired password in the New Password field.
  7. Re-type your password in the Repeat Password field.
  8. Click Save New Password
    Click Save New Password
     
  9. Either close the Welcome to the Quick Tour window or begin the tour by clicking the Next Step button.
Submit a Ticket Print Article

Details

Article ID: 2909
Created
Wed 2/1/23 1:12 PM
Modified
Fri 3/1/24 2:22 PM

Related Services / Offerings (1)

Use this service to request assistance using Knowledge Owl and/or TeamDynamics to create and manage articles.