Email: Configure the Outlook App on iOS Devices

Users that already had Exchange set up on their devices will need to remove and re-add their University Exchange account. If you are setting up your configuring the Outlook App for Office 365 for the first time, skip to Configure a New Account below. 

Delete an Existing Account

  1. Launch the Outlook app.
    outlook button
     
  2. Tap Settings.
    settings button
     
  3. Tap your Exchange account, which is typically displayed as your email address.
    account button
     
  4. Tap Delete Account.
    delete account button
     
  5. Tap Delete From This Device.
    delete from all devices button

Configure a New Account


  1. Launch the Outlook app.
    outlook
     
  2. Tap Get Started.
  3. Tap Notify Me (unless you do not wish to receive email/event notifications).
    notify me
     
  4. Type your University email address in the email address field.
  5. Tap Add Account.
    add account
     
  6. Type your University username in the UWEC Username field.
  7. Type your University password in the UWEC Password field.
  8. Tap Sign In.
    sign in
     
  9. Tap Maybe Later.
  10. Tap Skip.
    skip
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Details

Article ID: 2926
Created
Wed 2/1/23 1:13 PM
Modified
Fri 3/1/24 11:39 AM

Related Services / Offerings (6)

Use this service to request assistance using the mail or calendar features in Outlook or Webmail.
Use this service if there is an issue with Outlook, our email provider.
Use this service to request access to an existing email distribution list or the creation of a new one.
Use this service to request that a new generic account (i.e. helpdesk@uwec.edu) be created for use.
Use this service to request assistance adding an @uwec.edu email account to a new device.
Use this service if you received an email that you suspect may be a phising attempt.