Who has access to this service?
Current faculty and staff who use university owned computers.
What does this service do?
Requests assistance if a university owned computer has a blue screen requiring a BitLocker Recovery Key.
Where can I find this service?
Simply click the "Submit a Ticket" button the the right side of your screen, call the Help Desk at 715-836-5711 or visit us in VLL1106 for assistance.
When can I use this service?
Our services are available any time, but the operating hours vary by unit. Please respond to the email you receive upon ticket creation or call the Help Desk at 715-836-5711 if you want to follow-up.
Why would I use this service?
Use this service if a computer has indicated the need for a Bitlocker Recovery Key.
How much does this service cost?
All of the services provided by LTS are free to our campus community.
How do I use this service?
Simply click the "Submit a Ticket" button the the right side of your screen, call the Help Desk at 715-836-5711 or visit us in VLL1106.