Who has access to this service?
Current students, faculty, or staff, as well as, emerti.
What does this service do?
Requests assistance with setting up the GlobalProtect software or a VPN account.
Where can I find this service?
Simply click the "Submit a Ticket" button the the right side of your screen, call the Help Desk at 715-836-5711 or visit us in VLL1106 for assistance.
When can I use this service?
Our services are available any time, but the operating hours vary by unit. Please respond to the email you receive upon ticket creation or call the Help Desk at 715-836-5711 if you want to follow-up.
Why would I use this service?
Use this service for assistance setting up VPN via GlobalProtect on a university computer when working remote.
How much does this service cost?
All of the services provided by LTS are free to our campus community.
How do I use this service?
Simply click the "Submit a Ticket" button the the right side of your screen, call the Help Desk at 715-836-5711 or visit us in VLL1106.