Multi-Factor Authentication (Okta)

Service Description

Use this service for questions or issues with Okta multi-factor authentication.

Audience

UW-Eau Claire students, faculty, staff and emeriti.

Information

UW-Eau Claire uses Okta for multi-factor authentication (MFA).  MFA helps to secure UWEC accounts far better than a password alone can.  This protects your information and the university's technology infrastructure.

You may use this service to reach out with any questions or issues you may have regarding Okta multi-factor authentication.  If you are unable to access your account, please call or stop in at the LTS Help Desk during our business hours.

Please see our knowledge base article about Okta for more information about how about configuring and using it.

Getting Help

You may contact the LTS Help Desk by:

  • Submitting a ticket by clicking Request Service
  • Phone: 715-836-5711
  • Email: helpdesk@uwec.edu
  • In-person: Vicki Lord Larson Hall, room 1106