Knowledge Base

Categories (35)

25Live

Articles related to 25Live which allows students, staff, and faculty members of UWEC to search and book academic classrooms on campus for events.
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Adobe

Articles related to Photoshop, Illustrator, InDesign, and Acrobat Pro.
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Asset Management

Articles related to the management of technology resources.
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Athena Content Hub

Articles related to accessing and editing Athena which hosts uwec.edu.
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CampS

Articles related to CampS - Campus Solutions tool.
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CETL

Articles related to teaching and learning technology such as iClickers, Canvas, and more.
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Classroom Support

Articles related to classroom technology.
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Conferencing

Articles related to video conferencing tools.
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Course Inventory Management

Articles related to the creation and management of course and program inventory.
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Duo Security

Articles related to DUO, our Multi-Factor Authentication (MFA) tool.
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eForms

Articles related to requesting and editing eForms (BP Logix).
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Email

Articles related to a variety of email topics including generic accounts, mobile phone usage, and lists.
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Events Calendar

Articles related to creating, editing, deleting, restoring, and managing an event on an Events Calendar.
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Extensis

Articles related to Extensis - an image repository.
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Kaltura/My Media

Articles related to tips, issues, and video creation using Kaltura/My Media.
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LTS

Articles related to general questions for Learning and Technology Services.
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Mac OS

Articles related to technical issues specific to devices using a Mac operating system.
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Network

Articles related to the UWEC internet networks and drives.
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Microsoft 365 (formerly Microsoft Office)

Articles related to OneDrive, Outlook, Teams, Word, PowerPoint, Excel, OneNote, Bookings, and Planner.
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Online Learning Consortium

Articles related to resources provided through the Online Learning Consortium.
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Perceptive Content (ImageNow)

Articles related to Perceptive Content - a document imaging, document management, and workflow solution.
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Qualtrics

Articles related to Qualtrics - our campus' survey creation and collection tool.
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Security

Articles related to computer security issues such as spam or phishing emails and password strength.
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Services

Articles related to services provided by LTS including VPN, Digital Signage, Groups management, Mobile Printing, and many more.
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Spirion

Articles related to Spirion, which scans a computer or device for Personally Identifiable Information or PII.
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SPSS

Articles related to requesting and utilizing an SPSS code.
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Student Forms

Articles related to accessing and completing a Make-up Exam - Test Center eForm.
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TeamDynamix

Articles related to TeamDynamix, our campus' IT Ticketing solution.
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Teamviewer

Articles related to using TeamViewer 12, to offer and receive remote computer assistance.
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Telephone

Articles related to phone services such as voicemail setup and reference guides.
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LTS Training

Articles related to other software support and services.
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UDOIT

Articles related to UDOIT - a Cloud Course Accessibility Checker.
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Video

Articles related to creating, editing, and storing videos.
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Windows

Articles related to the use of Windows operating system.
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Apple

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