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Duo Security: Reactivating a Mobile Device
Body
Navigate to
CampS
.
Log in using your University Username and Password
Cancel the Login Request on Duo Security Portal.
NOTE: Step 2 only needs to be done if you have configured Duo Security to automatically send you a Duo Push when you log in.
Select
My Settings & Devices
from the left menu.
Choose an authentication method, there are two ways to authenticate. Either select:
Call Me
.
Select
Enter a Passcode
. A blue bar will appear below, select Text me new codes.
Select
Device Options
.
Select
Reactivate Duo Mobile
.
Follow the on-screen instructions for reactivating the device.
Details
Details
Article ID:
3004
Created
Wed 2/1/23 2:14 PM
Modified
Fri 3/1/24 12:27 PM
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Add New Device
Use this service to add a new device to a DUO or Okta account.
Multi-Factor Authentication (MFA) Activation
Use this service for assistance activating a DUO or Okta account.